Comments on: Why I hate FedEx (Particularly FedEx Ground)

By: Marie

Marie — Sat, 07 Jan 2017 03:33:18 +0000

I researched FedEx, when I was seeing some weird transit status online. I ordered an airbed off of Amazon Prime, “Free 2 Day Delivery,” to temporarily replace the bed I desperately had to get rid of. My orders usually come through UPS or USPS, and kind of caught me when it was being transferred by FedEx this time. Anyways, I saw in my tracking status, that my airbed left the carrier in Middletown, PA. early in the morning, and I checked back again to see where it was. It’s in OHIO. My package crossed paths with the city I live in, passing me up entirely, and decided to drive 3 hours west of where I live, arriving at a carrier facility in Grove City, Ohio. So I am stuck sleeping on my floor for another night, just because FedEx doesn’t believe in getting a package to somebody asap.

By: Mason_B

Mason_B — Thu, 19 May 2016 03:00:46 +0000

I agree with Dogmaster. I am a FedEx Ground driver myself and I don’t get to take my truck home, I drive my personal vehicle a hour away to work. I deliver to businesses and residential homes. Not 20 or 30 packages but 120 or more stops a day. My normal hours of waking up from work to getting back home to my son is nearly 14 hours a day, 6 days a week. I also drive for a contractor but the rules are more complex then what you specifically said. I take my time when loading packages , especially fragile printed on the side. When people who has to have a signature for packages of multiples that weigh between 100-145lbs, do you think that makes me happy? Each and every stop I deliver to, I make the customers feel appreciated when I pull up and 9/10 they would recommend FedEx then UPS simply because I’m well mannered and I treat them with respect. The customers that do dog on us, is people who are to “occupied” to go 2 miles down the road to pick up 2 or 3 bags of 30lb dog food, yet they will complain about it when it’s dropped off on the bottom of the step instead of taking them up 2 flights of stairs. That’s not even the worse part, the customers that complain about drive ways being messed up or the yard torn up from a 2 ton truck, what do you expect!? That is all I have to say.

By: DOGMASTER 237

DOGMASTER 237 — Fri, 18 Mar 2016 23:08:46 +0000

Hi
I have acupple things to say about your post

First fedex Ground drivers do take their trucks home because they are independent contractors but before they take their trucks home the empty them at a Fedex hub so they take off all the packages that were picked up from that day and we’re not delivered from that day

Second fedex transports 90% off the post offices 1st class and express mail (priority mail)
So that thing on priority mail being faster is just that fedex is doing it

By: Nonie

Nonie — Thu, 10 Mar 2016 05:23:32 +0000

I too cannot imagine how Fedex maintains a customer base. I have to guess that it is the commercial customers that keep them going, but when it comes to deal with residential deliveries, they have no clue.
I will be leaving a comment with the business who shipped to me advising that they would have happier customers if they used USPS when shipping to residential addresses.

By: Harry

Harry — Thu, 31 Dec 2015 14:51:05 +0000

Frankly I don’t know why that company is not out of business. The reason they have a policy of not delivering a package unless someone is home is because the hire drivers from the fringes of society. They are afraid that the drivers will be doing the stealing not real thieves. I just had a package that was not delivered to my home due to security reasons. That means I have to pick the item up at a Fedex office which is 50 miles away. Another package with 4 items was not delivered because of damage ! The idiots that drive these trucks use no common sense whatsoever !