Verizon.com: Website Design by Kafka

Verizon - Password Release Bear

Logging into Verizon.com I log into Verizon’s Small Business portal once a month to pay my bills. Generally speaking, their site is atrocious. It’s clearly the product of committee thinking and their fractured corporate structure. They recently implemented a redesign of the login portion, and somehow they resurrected good ol’ Frank Kafka and put him on the committee. I may have buried the lede of this story. So unless you just enjoy reading my rants, skip right to it. The initial login screen As with many banking and commerce websites, Verizon has implemented a separate page for your username which precedes the password entry page. This is good security practice and so I have no problem with it in general. … Continue reading